Vonage Virtual Receptionist for Small BusinessVonage has created a tool that requires callers to select a few options from a phone menu. Once the caller dials a company's number, an automatic record is played informing the caller how to reach the desired extension. Extension numbers and registrations can be updated from the admin portal on the settings page. The tool gives a company the ability to create multiple virtual receptionists and schedule them at specific times. For example, you can set up a virtual receptionist for holidays or non-business hours. This ensures that there are no unattended calls at any time, whether on public holidays, during business hours or after business hours. Integration and Features The virtual assistant is flexible to allow a live receptionist to answer the customer's call during business hours before any automated greetings and playbacks. the menu. You can also customize the virtual receptionist to forward calls to a specific extension, record and upload custom business greetings, and play them continuously or while the virtual assistant dials the number....
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