Wilmot and Hocker discuss various ways to evaluate conflict, particularly when we choose to intervene in other people's conflicts. They discuss systems theory as one of the beneficial theories that can help us intervene when we have a conflict. A system theory is a comprehensive assessment of how the overall system works and the identification of patterns of communication within systems (Wilmot & Hocker, 2011). Understanding the nature of organizations can be important for a person who is trying to find a more organized way to manage and intervene in conflicts. Sometimes conflicts get to the point where you get so frustrated that it becomes confusing or you can't see the interpersonal dynamics happening. In our last unit, we learned that emotions can change. Styles asks us what individual styles each part used. Negotiation asks us: are the parties capable of negotiating with each other? Why or why not (Wilmot & Hocker, 2011)? As we know, the case study is about spouses disagreeing over domestic issues. The conflict develops out of control and shows an example of what communication problems or poor communication styles lead to. Monica says “Tonight I really want pizza. Or maybe we could go to the cinema. Or maybe both!” (Davis, p. 1). His statement was a sort of trigger for the conflict. Between Monica and Enrique's relationship Enrique is the man of the house and Monica is the woman of the house. Both deposit their roles in the house as a typical family should be. Enrique works really hard to provide for his new family and Monica works just as hard and does the housework. Their gender determines their assigned roles within the home and this manifests itself in their conflict. This is important in a way because it is the cause of the ongoing conflict and why it escalates. Enrique stays away from household chores while Monica submits and does them. At one point in the case study Enrique even states: “Okay. OK. I'm going to visit Jack for a while while you clean the house” (Davis, p.