Wallace reiterates what freedom really is and how it constitutes a person's daily life. This true freedom is achieved “with attention, awareness and discipline, and with the ability to truly care about other people and sacrifice for them again and again.” For Wallace, this is the only true way to be highly sophisticated in both the state of mind and the determination needed to complete daily tasks. By observing how other people live their lives, a more colorful and lively world will open up instead of living according to the default settings of the daily routine. In the blue-collar world, especially in the waitressing industry, most work efficiency and pay are determined by how the customer and co-workers are treated. Rose's mother, being a waitress, must always put the customer first, "and so she has become adept at reading social cues and managing feelings, both those of the customers and her own." Being able to understand other people's emotional states and psychological attitudes is learned every day by some workers to complete this bigger picture. Both authors believe that in the everyday world, a person should have the aptitude to understand the feelings of another to have a satisfied mental state during the day and work.