Topic > The UPS Statement: Mission and Values - 727
During the 1980s UPS's previous mission statement was to be the lowest cost provider in the transportation industry. UPS's current mission has transformed to provide maximum value to customers in the transportation industry. As an example of change, UPS's mission has shifted from providing a low-cost service competing with the Postal Service to a premium-price carrier competing in a global supply chain. The term value has become a frequently used expression in all sales and customer discussions
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