Topic > Verbal and Non-Verbal Communication

In today's fast-paced world, with various technologically advanced modes of communication via the Internet, it can be considerably concluded that most people still cannot understand each other. As such, people's behavior or reactions to situations can be explained using attributions. Attribution, as explained by Kendra Cherry (2018), is the act of assuming the origin of situations and behavior. In reality, attribution is various acts and jobs that we constantly perform, commonly without the perception of the elementary processes and biases that lead us to our conclusions. Why do such attribution biases emerge in the minds of human beings? Fritz Heider (1958), stated in his book that people assume and infer explanations of others based on observation and analysis of their behavior. Therefore, Mark from the article above explicitly exhibits traits of attribution bias. Mark's inference that the artist has "so much attitude" can be explained by the self-serving bias and fundamental attribution error being displayed respectively. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay Self-serving bias explained by Alice Boyes (2013), is the impulsiveness of people in attributing positive circumstances to their own personality and negative circumstances attributed by external factors. In other words, Mark's positive circumstance of being a brilliant artist was due to the fact that he had common sense artistic intelligence. This shows that he attributes his success as a photographer to personal factors. However, he had further elaborated on his negative circumstance that his parents' poverty had deprived him of the opportunity to pursue fine arts abroad. He had also attributed the fact that he was not an artist of good repute to poverty and the incompetence of his parents. A fundamental attribution error, as stated by Joe Moran (2015), is the inclination to exaggerate the extent to which people's behavior is due to being relaxed and downplay the implications of external forces. Likewise, Mark had failed to analyze and decipher the cause of the artist's silence. As a result Mark had assumed on his own that the artist had immediately shown a certain temperament. This was due to his conceit as he thought the artist might have misunderstood him as a person with an ulterior motive. In conclusion, the way one perceives himself and others is due to situational factors as presented above. However, these factors could have been changed in Mark's case. He could still pursue art on his own by approaching various establishments and producing his own works of art. The girl was able to exhibit her work in an art gallery, which explains that she managed to overcome negative circumstances and get noticed in the art world. Likewise, his inability to feel was misunderstood by Mark and taken as a display of attitude. He could have exercised patience and waited until the little artist was willing to talk and make eye contact with him to express her excitement and admiration for his work. When all these assumptions are rejected, people can communicate and have good relationships as mutual understanding is shown. According to Amy Lucas (2017), the ability to communicate effectively verbally and nonverbally determines a person's success as an individual and as a society. Interaction with people is built using verbal and non-verbal communication. Therefore, they contribute to both the physical and mental well-being of peopleindividuals. Amy Lucas (2017) also highlighted that both verbal and nonverbal are essential for developing relationships and strengthening positive forms of communication. Different forms of nonverbal cues were displayed in the video. However, four distinct nonverbal cues that will be discussed are attention, eye contact, voice, and gesture. First of all, the fundamental aspect of communication is voice. The use of the voice, to put together aThe message to be transmitted is the way in which millions of people communicate. However, when we talk about voice, we don't mean what is said but rather how it is said. To elaborate further, as you speak your voice will be observed in addition to simply hearing the messages being conveyed. For example, Cheryl had taken steps to explain to her daughter Sarah in a firm tone and tone of voice that her exams were due soon and that she needed to retake them. Her colleague, however, expressed her points about her son's soccer practices in a frustrated tone of voice. Secondly, for most people, the visual sense is predominant during communication, so eye contact is the significant form of nonverbal communication. As conveyed by Jeanne Segal, Ph.D., Melinda Smith, M.A., and Greg Boose (2018), eye contact is a critical factor in understanding listener interest and response or feedback as well as maintaining the progress of the conversation. For example, once May rejected Sarah's request to attend a family event, Sarah looked down to express her disappointment. Similarly, Cheryl's son Johnny had demonstrated a lack of eye contact when May asked him if he liked football. He insinuates his feelings of repression due to the deprivation of the happiness of playing football. So he communicates his sadness with the lack of eye contact. Since humans communicate, many forms of gestures are used to convey messages. A person can gesture using hand and arm movements while communicating to help convey a clearer message. So, in the video it was shown that Johnny expressed himself as a boy who was eager to play football again. It was evident when he gestured closer to the car window to watch the children passing by playing football on the field. He had also remained silent when asked if he liked football. He had a forlorn, repressed facial expression that insinuated his sadness and inability to do what made him happy. In non-verbal communication, as written in the textbook SUSS COM101 Principles and Practice of Communication, page 151 chapter 5, Johnny had shown affective displays. That was when Johnny had hurriedly held onto his little football toy keychain when he noticed his mother Cheryl arriving. This explicitly showed his emotion of fear. The use of space to communicate at the end of the video, when Cheryl maintains a distance after asking her son Johnny to speed up the preparation of his books and writing materials, was evident. This is attributed to the fact that she stood next to the table and hurriedly pulled her school bag to immediately remind her to her backpack. In conclusion, since much of verbal communication helps convey messages directly, nonverbal communication also plays an equally important role. This can be understood by May who understood that Cheryl's frustration, tone of voice and rules had affected Johnny's happiness. His look and gestures of desire made May realize that children need time to play in addition to their studies. A message that Johnny had imparted nonverbally. As mentioned by.