Second is intensification is when facial expressions occur when we exaggerate what we really feel, when my friend told me they were throwing a beach party for me but when I arrived I had still acted surprised as if I didn't know. The third is neutralization is when we neutralize and don't show the actual expression that we should show, every time I play in the park I can show and expressions, so I always have a neutralization expression. And the last one is deintensification and that is when we tone down the emotion that we really feel to fit in with social norms, every time I'm at work and a customer is really rude I have to calm down and respond in a regular way