Topic > Human Behavior Case Study - 821

Proposed by Douglas McGregor, Theory X-Theory Y is a unique way to distinguish between scientific management (theory X) and human behavior (theory Y) perspectives. Theory X focuses on human nature, with particular attention to hierarchical structure, management, decision making, and performance; while Theory Y details assumptions regarding motivation, satisfaction, and productivity (Shockley-Zalabak, 2012, p. 78). Depending on the position of the organization's managers, this can have different communication implications associated with it. In other words, if leaders are more Theory X oriented, the organization will have unambitious members who avoid work and responsibilities, so they need to be directed and guided. Theory Y leaders, on the other hand, will have organizational members who are ambitious and eager for accountability (Shockley-Zalabak, 2012, p. 79). Therefore, organizational communication is influenced by Theory.