To achieve PPG's goal of implementing a self-directed workforce, you need self-motivated employees with cross-functional skills and successful teamwork. PPG purposely hired new employees who had learning skills and good team play and arranged a 36-month job rotation for support workers in all support jobs in the plant. It was very useful to use the concept of “self-directed workforce” to achieve the desired result. However, the PPG team needs to work on employee self-motivation