This helps to efficiently execute information sharing, business processes and manage various touchpoints with customers and suppliers. It can be of the following types: i. Operating system software ii. Data integration tools iii. Business intelligence tools iv. Application developmentv. Application integration and middleware vi. Database Management Systems vii. IT Operations viii. Security Software • Business Application Software: This software is fundamentally and specifically designed to solve a business problem. The application software performs numerous business functionalities such as production planning, customer information management, accounting, etc. The business application software currently available are:i. Content, communication and collaboration ii. Supply chain management iii. E-learning iv. Customer relationship managementv. Enterprise Resource Planning vi. Project portfolio managementb. Engineering and R&D Services: Many players are trying to capture this market by developing their own engineering capabilities which originated recently