The therapeutic relationship is an essential part of nursing; it is the foundation of nursing (CNO, 2009). The National Competency Standard for Professional Nurses states that nurses are responsible for “establishing, sustaining, and concluding professional relationships with individuals/groups.” In this essay, the importance of forming a therapeutic relationship will be explained. The process of building a therapeutic relationship begins before the moment of contact with a patient, the interpersonal skills of the nurse; therefore the process includes the skills required for the nurse to communicate effectively, including respect, trust, non-judgment and empathy. The way to represent these skills can be through verbal or non-verbal cues which are important in understanding how they affect a person. The process and skills listed below are all relevant to nurses working in the contemporary hospital environment today. Interpersonal skills are the life skills we use every day to communicate and interact with people. “To communicate effectively we must realize that we are all different in how we perceive the world and use this understanding to guide our communication with others.” (Antonio Robbin). It is important for the nurse to be aware of the effects that their personal values ​​and beliefs can have on patients. For example, working in a surgical department, a nurse was discussing with other colleagues about a certain patient who was in the waiting area, speaking negatively about his life choices, when she first approached the patient when he arrived at the suite, he refused treatment on his part. someone from the nursing staff on shift because she was upset about things the nurse had said. First impressions influence people's judgments of others... center of paper... during a therapeutic relationship. Paraphrasing includes repeating content that has been expressed in a different way, this method can make the customer feel important and recognized. Feeling/content reflection involves identifying feelings and/or content in what was said (highlighting key aspects of the story), again this method encourages validation and listening to patients. The relationship between the person seeking help and the nurse/counselor should be capable of producing therapeutic change, to ensure that the patient derives maximum benefit from the therapeutic relationship. The healthcare professional should ensure that they communicate effectively with the patient/client. The skills explained in the essay above are the relevant skills that nurses in the contemporary hospital environment should respect and respect.