AbstractIn recent years there has been an increase in demand from banks, restaurants and warehouses. This has however led to hiring better employees to handle such different types or categories of business and has therefore also emphasized better body language which is essential for business relationships in order to grow or expand to a certain level where a increased profitability .Body language required for business dealingsIntroductionSocial skill includes body language appropriate for business dealings.The importance of time, the use of vocabulary, the way a person responds to a particular situation, his safety are just some of the things that fall under the topic which is "body language". Only 7 to 11% of your communication is conveyed by the words you choose to say. While the text (what you say) is clearly vital for communication to happen, what you do while you say it (your body language) can have a truly dramatic effect on the message the other person receives. Here we are talking about the difference between content and context. Words and sentence construction are content. How you say them and what you do while saying them is the context. The full context is everything except the words that can be seen and heard (experienced) by everyone involved. As we observe this we begin to see that body language is only part of that context. The other parts are: Where you are sitting/standing Who else is in the room Time of day, week, year Previous communication history The body language component can be roughly divided into three parts One The things you can't do anything about: gender, race, age, height, etc.TwoThings with which you can you can't make anything effort, change: your dress, hair, weight, etc. Three things you already have that you can choose to use: gestures, eye contact, voice, etc. The most powerful of these is eye contact. Try getting the waiter's attention without making eye contact and you'll see how strong the impact of not making eye contact can be. There is no credible way to learn new body language gestures, as they always seem artificial or stuck. The way to approach changing body language is to think of it as “style.” When you think about your dress, your accent, your gestures as your style, you can start using them as you like..
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